Where is the most waste in healthcare today? Here’s one good example…

Responding to a recent Forbes article where one writer suggested healthcare should emulate Coca Cola. Yes, they have some traits we can apply to our industry, but we face some significant barriers that they don’t have. Here’s my take on it…

Waste, rising costs, long waits, low patient trust, new market entrants are all making hospitals’ long term viability more challenging…

One of the most frustrating things about my career in healthcare is the lack of prospective thinking. We are so entrenched in our history and what has worked in the past that we miss the mark, repeatedly. First and foremost, price transparency…

In launching an advisory service offering interim leadership, at its core I have spent a great deal of time contemplating my approach. I began with what I wanted in my interim executives while serving as the Executive Vice President of Seattle Cancer Care. I have synthesized my thoughts into the following framework…

Effective problem-solving is a passion of mine. I see so many examples of failed efforts that may have been successful had a proven methodology been applied. One of the most common failures is not targeting a root cause.

Demonstrating value is one of the cornerstones of my work philosophy. I am relentless when it comes to measuring the value of an engagement.

Offering some sage advice for vendors working with the hospital C-suite – optimizing the value equation with a return on investment pro forma and my thoughts on the matter.

I cannot think of a time when there was a greater gap in the Human Resources needed to meet customer/patient demands than we are experiencing today.